I've ordered over several hundred dollars worth of pedals from Roque guitar shop ! It's been over three weeks and I have not received one item yet. I've called several times , when you try the phone number on there web page it doesn't work! It comes up as a none...Read more
Stunningly bad service. Horrible business ethics. They are incredibly hard to reach and express no concern in keeping in contact with you. They won't accept blame. They can't keep track of their orders; where to send them, who to send them to, what products you...Read more
Contacted the store about a pedal that wasn't currently in stock. Told they have five coming by the end of the week and I can place my order right away. Three weeks later, still on order with no estimated ETA. Requested to cancel my order. They will only give me store...Read more
It's not that this business provides bad customer service, they provide NO customer service. I called and spoke with Jonathan on Monday about a pedal I wanted to order. He assured me that I would receive tracking information that day and that I would receive the pedal...Read more
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